The agreed courier is Fedex/TNT with delivery forecast, for the entire national territory, of 24 hours from the date of shipment, except for the following regions: Calabria, Sicily, Sardinia, Venice and smaller islands where delivery is expected in 48 hours.
A preventive email will anticipate the delivery. In case of non-delivery, the customer will be informed by e-mail and in any case a second attempt will be made the following day.
If the delivery is not successful in this case too, the goods will be returned to the TNT headquarters in your area and will remain in storage for 4 days.
(within which the buyer can choose to personally go to the courier’s office to collect the goods or request an additional paid delivery).
The goods available in our warehouses will be shipped within 24 hours of receiving the order and in any case not before the actual receipt of payment
For special shipments or shipments above 150 kg please contact [email protected].

We remind you that the shipping costs reported in the checkout cover only delivery to the ground floor and not to the upper floors. For different needs we recommend contacting our customer service: [email protected]. The courier does not allow the opening of the packages before having accepted the delivery, but you can check the integrity of the package and communicate any anomalies with the words “Collect with reserve” on the slip or DDT that accompanies the package and in any case promptly communicate to the our customer service the anomaly.